Privacy Policy

1. Introduction

This Privacy Policy describes how Growvvio Digital ("we", "us", or "our") collects, uses, and discloses your personal information when you use our OTP-based checkout verification service (the "Service") on behalf of Shrikaa (Prayosham Creations LLP).

By accessing the verification gateway, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

To perform checkout verification and prevent fraudulent transactions, we collect and process the following customer data:

• Contact Information: Phone numbers entered during the checkout process on shrikaa.com to send OTP verification codes.
• Order Data: Shopping cart token, list of items ordered, total cart value, and payment method selection (e.g. COD or Prepaid).
• Transaction Log Data: Timestamp of verification requests, OTP success status, and related authorization records.

3. How We Use Your Information

The information we collect is strictly used to:

• Deliver transactional SMS messages containing one-time passwords (OTP).
• Verify customer intent and confirm the legitimacy of Cash on Delivery (COD) and prepaid orders.
• Filter out automated spam, non-genuine order bookings, and fake checkouts.
• Ensure Shopify store integration runs securely in cooperation with payment processor platforms such as Razorpay.

4. Data Sharing and Disclosure

We prioritize your privacy and do not sell or lease your personal information. Your data is shared only with:

• Shrikaa (Prayosham Creations LLP): The merchant store where you initiated the purchase, enabling them to fulfill verified orders.
• SMS Gateways & Processors: Standard SMS providers (e.g., 2Factor.in, APITxT) solely for delivering verification OTPs.
• Razorpay: Associated checkout APIs to authorize safe payment gateway workflows and confirm order authorization details.

5. Security

We implement industry-standard administrative, physical, and electronic security measures to safeguard your phone number and order details against unauthorized access, loss, or disclosure. All transaction payloads transit via secure HTTPS connections.

6. Changes to this Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "Last updated" date.